Cookies Policy

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies can make a website work properly, improve your experience and help the website operator understand how visitors use its services.

Some cookies are placed by Joo Casino, while others may be placed by service providers that support website functions, security, analytics, communications or advertising. These service providers may use cookies or similar technologies in accordance with their own privacy information and the instructions provided to them.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie can vary depending on its purpose and the settings used by the website or the relevant service provider.

Similar technologies can include pixels, tags, software development tools, local storage and other methods that collect or store information on a device. This policy uses the word cookies to refer to cookies and similar technologies unless the context requires a distinction.

Joo Casino may use cookies for several purposes connected with providing and maintaining its website and online services. The cookies used on a particular page may depend on the functions available, the device or browser you use and the choices you make about optional cookies.

Strictly necessary cookies

Strictly necessary cookies support core website functions. They may help with account access, secure sessions, navigation, fraud prevention, load management and the operation of features that you request. Without these cookies, parts of the website may not function correctly. These cookies are generally used because they are needed to provide a service or operate a function you have requested.

Functional cookies

Functional cookies can remember choices and preferences, such as language, region, display settings or information entered into a form. They may help provide a more convenient and consistent experience when you return to the website. If you disable these cookies, some preferences may not be saved and certain features may be less convenient to use.

Analytics and performance cookies

Analytics and performance cookies may help Joo Casino understand how visitors use the website. They can provide information such as which pages are visited, how long pages are viewed, how users move through the website and whether technical errors occur. This information may be used in an aggregated or otherwise limited form to monitor performance, identify issues and improve website content and functionality.

Security and compliance cookies

Cookies and similar technologies may also be used to protect the website, accounts and users. These technologies can assist with identifying unusual activity, preventing misuse, supporting identity or age-related checks where applicable, maintaining a secure session and meeting legal, regulatory or internal compliance requirements.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content or show information that may be more relevant to your interests. These cookies may be provided by third parties. Optional marketing cookies will only be used in accordance with applicable requirements and the preferences you select through the website or your browser.

Depending on the type of cookie and how it is used, information collected may include your IP address or a shortened version of it, device type, browser type, operating system, language settings, approximate location, pages visited, links selected, referring website, access times and information about how you interact with the website. Cookies may also record whether a particular feature has been used or whether a notice has been displayed.

Cookie information may be linked with other information that you provide to Joo Casino or that is collected when you use the website. This may occur where it is necessary to provide a service, protect an account, investigate suspicious activity, comply with legal obligations or manage your preferences. Joo Casino will handle personal information in accordance with its Privacy Policy and applicable Australian privacy requirements.

Cookies do not normally contain your password in plain text. You should still take reasonable steps to protect your devices and accounts, including using secure passwords, keeping software up to date and signing out when using a shared device. You should also avoid enabling account access on devices that you do not control.

Joo Casino may use aggregated or de-identified information for reporting, security, service improvement and operational purposes. Information that does not reasonably identify an individual may be retained and used where permitted by law.

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or choose particular categories. Your selection may be stored in a cookie so that the website can remember your preference. Strictly necessary cookies may continue to operate because they are required for the website or requested service to function.

You can also control cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. The method differs between browsers and devices, so you should review the help or privacy settings available in your chosen browser. You may be able to block all cookies, allow only first-party cookies, delete cookies when the browser closes or receive a notification before a cookie is stored.

If you block or delete cookies, parts of the website may not work as intended. You may need to re-enter information, lose saved preferences or be unable to use certain account, security or interactive functions. Disabling a cookie does not necessarily delete information that was collected before the cookie was disabled. You may need to clear existing cookies separately.

• Review the cookie banner or preference controls when they are presented.
• Use your browser settings to restrict, delete or block cookies.
• Check the settings on each browser and device you use, as preferences may not transfer between them.
• Review third-party privacy information where a third party provides a cookie or related service.
• Contact Joo Casino through the available website channels if you have a question about cookie preferences or this policy.

Some website features may be supported by third-party providers. These providers may use cookies, pixels or similar technologies to deliver security, analytics, hosting, payment, communications, customer support or other services. Joo Casino does not control all third-party technologies or the way those providers operate their services. You should review the applicable information provided by the relevant third party before using a feature that depends on it.

Third-party cookies may collect information across different websites or services, depending on how the provider operates its technology. You can often manage these cookies through the website preference tool, your browser controls or options made available by the relevant provider. Blocking third-party cookies may affect some website features.

Joo Casino may update this Cookies Policy from time to time to reflect changes to the website, the cookies used, service providers, technology, legal requirements or business practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should check this page periodically to remain informed about how cookies are used.

This policy does not change any rights or obligations set out in the Joo Casino Privacy Policy, Terms and Conditions or other applicable website notices. If there is any inconsistency, the relevant notice will apply to the subject it covers. If you have questions about this Cookies Policy or wish to raise a privacy concern, use the contact or support options made available on the Joo Casino website.